How to automate customer service on WhatsApp with AI
80% of SMBs in Ecuador sell and serve customers over WhatsApp. The problem: nobody can reply at 11 p.m., or on Sundays, or when 30 messages arrive at once.
The cost of replying late
A customer who doesn't get an answer in the first 5 minutes loses interest. If your competitor replies first, the sale goes with them. And hiring someone just to chat is expensive.
The solution: an AI agent
With ARI you connect your current WhatsApp Business number and an AI agent starts replying for you. It's not a menu bot ("press 1 for sales"): it's generative AI that understands what the customer wants and takes real actions.
- Answers questions about products, prices and hours
- Books appointments straight into your calendar
- Generates quotes and estimates
- Hands off to a human when needed
How to start in 3 steps
1. Connect your WhatsApp number (takes 2 minutes). 2. ARI learns from your catalog, prices and vocabulary. 3. You test in the sandbox and publish when you're ready.
The best part: the agent learns your business. The more you use it, the better it replies.
Start free, no card. If it's not for you, you do nothing.