Privacy Policy

1. What data we collect

• Account: name, email, phone, company.
• Usage: messages the AI processes, time of use, active modules.
• Payment: processed by third parties (we do not store cards).

2. How we use your data

• To provide and improve the service.
• Technical support.
• Billing.
• Operational notifications (no marketing unless you opt in).

3. Sharing data

We do NOT sell your data. We only share it with infrastructure providers (artificial intelligence provider, WhatsApp messaging, hosting) under an NDA.

4. Your rights

You can access, export, correct or delete your data at any time from the admin panel or by writing to privacidad@plataformaac8.com.

5. Security

Encryption in transit (TLS 1.3) and at rest (AES-256). Daily backups. Servers in certified data centers.

6. Cookies

We use essential cookies for login and anonymous analytics. See our cookie policy.

7. Contact

For privacy inquiries: privacidad@plataformaac8.com